Honestly, we were impressed. Sam was thorough, very good attention to detail and overall attitude. I felt like she was looking after the house as if it was her own, whilst being respectful and double checking when she had any questions
Honestly, I’ve contacted a few cleaners / agencies over the last week or two and your speed, professionalism and quality of information really stands out.
Sharon has done a great job
Highly highly highly recommend Featherdusters, Nicky is just fantastic!. During the pandemic we couldn’t find any cleaners and Featherdusters were the only company in Bracknell who responded to me and found me a cleaner in no time. All cleaners were very professional, did a great job and always on time. I also found them much more affordable than other companies. I am definitely going to use them again !! Thanks.
Thank you very much for the service you have provided.
Vicky has been amazing and I would highly recommend her and Featherdusters services
We have been happy with the service you have provided over the last two and a half years. Thank you for your letter, just received this morning, enclosing a refund of the unused part of our quarterly subscription. This was unexpected, but most welcome. I can assure you that, should we need domestic help again in the future, I will return to you.
Thanks for sending Helen today! She is a super cleaner and I am very happy with what she cleaned today!
I wanted to let you know that Saffron did an excellent job today. My husband and i were impressed
By the way just letting you know that I’m super happy with my cleaner Mandy. She’s an absolute godsend and goes above and beyond every time she’s here.
Can I just say that Maria has been fantastic and has cleaned superbly, now not an easy task as we have 3 rooms full of boxes! If you ever want a reference for her -very happy to provide one. It is pity that we shall be so far away as I could with her in Banbury!
Paula has been an excellent worker, very kind with a sunny disposition and I am more than happy to write her a reference.
We’re really happy with Donna, she’s very reliable, a lovely person and cleans well – thank you.
Thank you for all you’ve done for my mother. Vicky is just right!
Bernice has been a great and dedicated cleaner for the 7 years she has been cleaning for me
I have been very pleased with the cleaner provided by the Featherduster team over the last three years who is hard working, flexible and very good at her job. I recommend their services.
It has been a pleasure dealing with yourselves.
I am happy to give Donna a glowing reference as she has been wonderful.
I’ve been a loyal customer for over 5 years, and Michelle has been amazing all of these years
Thank you for finding Rebecca for us, we are very pleased with her work.
We are sorted and happy!
Donna has been fantastic and we will miss her.
We were very happy with our first clean! She’s done an excellent job.
Samantha is an extraordinary professional, she’s meticulous and through and I trusted her with everything in my house. On top of that, she has a nice personality and my little girl adores her.
Vicki has been brilliant and we would like to thank you for your exemplary service. We will highly recommend you.
Our cleaners cannot work from home and therefore, under current Government guidelines, are permitted to travel to your house and clean so long as you and they both observe social distancing.
In line with these official Government guidelines on social distancing, our cleaners will arrange with you to clean your house upstairs whilst you are downstairs, and likewise downstairs whilst you are upstairs. Or, alternatively, on a room-to-room basis.
If you are an existing customer, please liaise directly with your cleaner to arrange for them to start cleaning your house again.
If you are a new customer we would normally come out and visit you to explain our services. This however can be done without unnecessary travel, by signing up via our fully integrated online sign up system.
Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.
The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below). In summary:
You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.
The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas:
Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:
The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.
If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.
The Featherduster Team