I would just like to say that the service so far has been a tremendous help and all the ladies who have been to help us have been wonderful. Thank you very much for your service up to date.
Everything is beautifully clean and Vicky is very reliable.
We were very happy with our first clean! She’s done an excellent job.
Donna has been fantastic and we will miss her.
Thank you for all you’ve done for my mother. Vicky is just right!
I am happy to give Donna a glowing reference as she has been wonderful.
It has been a pleasure dealing with yourselves.
Thank you for finding Rebecca for us, we are very pleased with her work.
Please let Anna know how pleased we are with the work she does for us. Really thorough and conscientious. Thanks.
Thank you for your help in the past two years, we are very grateful for both you and Natalia our cleaner.
Bernice has been a great and dedicated cleaner for the 7 years she has been cleaning for me
I have been very pleased with the cleaner provided by the Featherduster team over the last three years who is hard working, flexible and very good at her job. I recommend their services.
We are sorted and happy!
Hi wanted to tell you that I was really pleased with Esther. If I even need a cover again, I would be delighted if Esther could cover again for Michelle.
Julie came yesterday for the first time and did a really good job. She did say, as you did, that it would take her a few weeks to get fully on top of everything but I’m really pleased with what she did yesterday
We have very much enjoyed the service, and Rose has been great so thank you.
Can I just say that Maria has been fantastic and has cleaned superbly, now not an easy task as we have 3 rooms full of boxes! If you ever want a reference for her -very happy to provide one. It is pity that we shall be so far away as I could with her in Banbury!
Paula has been an excellent worker, very kind with a sunny disposition and I am more than happy to write her a reference.
By the way just letting you know that I’m super happy with my cleaner Mandy. She’s an absolute godsend and goes above and beyond every time she’s here.
Our cleaners cannot work from home and therefore, under current Government guidelines, are permitted to travel to your house and clean so long as you and they both observe social distancing.
In line with these official Government guidelines on social distancing, our cleaners will arrange with you to clean your house upstairs whilst you are downstairs, and likewise downstairs whilst you are upstairs. Or, alternatively, on a room-to-room basis.
If you are an existing customer, please liaise directly with your cleaner to arrange for them to start cleaning your house again.
If you are a new customer we would normally come out and visit you to explain our services. This however can be done without unnecessary travel, by signing up via our fully integrated online sign up system.
Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.
The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below). In summary:
You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.
The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas:
Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:
The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.
If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.
The Featherduster Team