Specialists in domestic cleaning

We provide Domestic Cleaners for all types and sizes of houses.

  • We have a staffed office from Monday to Friday 0900 to 1700
  • We vet every cleaner thoroughly. We are continuously advertising for cleaners, and after a telephone interview we meet them in their own home so we can fully validate their ID and personal domestic circumstances.
  • Finally we take up two references.

Only 1 in 50 applicants successfully makes it onto our register of domestic cleaners.

After talking with you on the telephone we will arrange to come out and meet you in your own home. This will give you the opportunity to meet us face to face, and allow us to give a more accurate estimate of how long it will take to clean your house.

We will also answer any questions you have about our cleaning service. If you then go ahead with us, the girls in the office will look at your requirements and the days you want and allocate a cleaner for your house. Within a few days the cleaner will call you directly and come and meet you, again in your own home. This is your opportunity to make yourself at ease with your new cleaner. If for any reason you are not entirely comfortable with your new cleaner, we will happily send you someone else. You are in full control of the process, and we are on hand immediately should you have any questions.

Once you have agreed the final details with the cleaner, they will arrange a start date with you.


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COVID-19 Update

 

At the start of the 'lockdown' we advised you of the government guidelines with regard to your cleaning and we now have an update on those guidelines

The government is advising all cleaners can return to work from this week. This is dependent on the following social distancing guidelines being followed:

  1. No work should be carried out in a household where people are isolating or where an individual is being shielded.
  2. The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  3. No work should be carried out in a household where any occupants have any symptoms of Coronavirus
  4. Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  5. Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  6. Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office on 01344 300416 and we will ensure that your cleaning starts again as soon as possible.

Best regards

Nicky and Jenny